Action needed to protect nearly 10 million consumers reliant on cash network, says Which?

More than a third of shoppers have been blocked from paying with cash since the start of the Covid crisis, prompting calls for urgent action to protect the millions who rely on the UK’s “critically endangered” cash network.

The consumer group Which? said mixed messages about the safety of cash was partly to blame. The Bank of England has since clarified that “any risk from handling cash should be low”, especially when compared with touching shopping baskets, self-checkout screens or products in stores.

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